Privacy Policy

Resto Philippine privacy policy for customers.

Effective Date: April 15, 2025

Resto Philippines (“Resto”, “we”, “our”, or “us”) operates the website https://resto.com.ph and provides digital solutions for restaurants, including but not limited to QR code ordering, online menus, customer analytics, and digital payments (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use any of our Services.

By accessing or using our website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information

When you register an account, sign up for a service, or contact us, we may collect the following personal information:

• Full name
  
• Email address
  
• Contact number
  
• Business/restaurant name
  
• Billing address
  
• Payment details (handled securely by our payment processor)
  
  

2. Usage Data

We collect information on how our Services are accessed and used. This may include:

• IP address
  
• Browser type and version
  
• Device information
  
• Pages visited
  
• Time and date of visit
  
• Clickstream data
  
• Referring site details
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, gather analytics, and provide personalized content. Cookies help us:

• Identify returning users
  
• Understand how users interact with the site
  
• Store user preferences
  
  

You may choose to disable cookies through your browser settings, though doing so may limit functionality.

How We Use Your Information

We use the collected data to:

• Provide and maintain our Services
  
• Manage your account and billing
  
• Respond to inquiries and customer support requests
  
• Improve and personalize your experience
  
• Communicate updates, offers, or promotional materials (you may opt-out at any time)
  
• Monitor usage for security and analytics
  

Third-Party Services

We work with trusted service providers for hosting, analytics, customer support, and payment processing. These include:

• Google Analytics (analytics)
  
• Stripe (payment processing)
  
• Crisp Chat (customer support)
  
• Cloudflare (security and performance)
  
• Amazon Web Services (data hosting)
  

These third parties only have access to the data necessary for their specific tasks and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain personal data as long as your account is active or as needed to provide our Services. Upon account deletion, your data will be deleted within 30 days. Backups and logs are securely stored for up to one year for auditing and legal compliance.

Your Rights

You have the right to:

• Access the personal data we hold about you
  
• Request corrections to inaccurate data
  
• Request deletion of your personal data (“right to be forgotten”)
  
• Object to processing under certain circumstances
  
• Export your data in a structured, machine-readable format
  

To exercise any of these rights, please contact us at: hello@resto.com.ph

Data Security

We take data security seriously. Your information is stored in secure, access-controlled environments and protected with encryption both at rest and in transit. Our systems follow best practices for data protection and undergo regular audits.

Children’s Privacy

Our Services are intended for use by businesses and individuals over the age of 18. We do not knowingly collect personally identifiable information from anyone under 13 years old.

Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to:

Resto Philippines
Email: hello@resto.com.ph
Website: https://resto.com.ph